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Buyer terms

The buyer terms are the contract you accept when you fund a custom data request (the terms call it a bounty), and the version you accept is recorded against it. These are the clauses buyers ask about most. The full text is binding; this page is not.

Disputes

You may dispute an accepted clip within 14 days of first downloading it, by identifying the specific criterion you say it fails. … Where our own report records the disputed check as failed, the dispute is upheld immediately — we are not going to make you argue against our own evidence.
From Buyer terms §03
If we later agree with you that the clip should not have passed, that is our grading error and we absorb it — the refund comes out of our share and the household keeps what it was paid.
From Buyer terms §04

Your licence

On delivery you receive a perpetual, worldwide, non-exclusive licence to use the clips to train, validate, evaluate and deploy machine-learning models, including commercially and including models you sell. … You may not resell or publicly redistribute the clips themselves as media, and you may not attempt to identify any individual or household from them.
From Buyer terms §05
Weights, checkpoints, embeddings, evaluations and any other artefact you produce by training on these clips are 100% yours.
From Buyer terms §08

Clips filmed by minors

For every such clip a verified parent has separately permitted recording, disclosure to you, and use of the clip to train AI — three separate permissions, each withdrawable — and has approved that individual clip before it is delivered. A parent may withdraw permission at any time, which stops any further delivery of that child's clips. It cannot recall a clip already delivered to you, and we make no attempt to.
From Buyer terms §10

Delivery and closing

We deliver by download. Once you have downloaded a clip you hold a copy we do not control and cannot retrieve.
From Buyer terms §11
You may close a bounty at any time and be refunded the unfulfilled remainder. A bounty with a deadline closes automatically when it passes.
From Buyer terms §13

Tell us what your robot gets wrong.

Describe the task. Households film it in real homes, every clip is graded against published criteria, and you pay only for the ones that pass.

Request custom training data

$2.50 per accepted clip · $0 for the rest